We use data science and technology to help businesses decode their customer DNA and deliver hyper personalisation strategies.
Our intelligent solutions enable businesses to deliver relevant experiences to consumers and intelligently personalise every touch-point across the customer journey.
What We Do
Personalisation & Data Strategy
Through our strategic development framework, we help businesses to prioritise the customer data initiatives that deliver the biggest gains and quick wins.
Data Science & Machine Learning
We are experts in applying advanced analytics and machine learning & AI to the complexities of customer data whilst being fully focused on the commercial impact.
Technology & Solutions
We develop real-time personalisation solutions using proprietary affinity based techniques, either utilising your existing technology stack, or delivered through our own SaaS based platform.
With Strong Partnership Principles
We immerse our people in your business so we can truly appreciate the challenges you face, how you like to work, and can respond rapidly when you need them.
We mould our analytics and solutions around your business, processes, teams and infrastructure – not the other way round. We have extensive expertise across many big data technologies, coding languages and applications.
We marry business understanding gained in multiple industries with analytical expertise from the worlds of big data, machine learning & AI, visualisation and technology.
Right People For The Job
We draw on a pool of expert data scientists, technologists and insight professionals with the required skills and experience for each individual project. We never try to fit an individual to a project that requires a different skill-set.
Our areas of expertise
We help businesses to develop customer data and personalisation strategies utilising the vast amount of data that businesses are collecting. Our framework helps to identify the why, how and what behind any successful strategy.
Understanding in-moment consumer need-states enables truly personalised experiences. Our intelligent Next Best Action solutions deliver recommendations in real-time to drive customer engagement.
The consumer route to purchase is a complex one across omni-channel environments. We help businesses understand customer journey’s, connect their customer’s footprint and deliver personalised experience solutions.
We use affinity analytics and machine learning to determine the relationships between, customers, products, categories or web-pages visited. These techniques enable you to personalise assortment or recommendations across any channel.
We help businesses to optimise pricing decisions within every customer need state to drive footfall, sales and profit. Our dynamic, demand based solutions deliver customer centric pricing that benefits businesses and their customers.
Consumers will gravitate towards brands that reflect their behaviour back to them in an engaging and relevant way. Those businesses that focus technology and data innovation on Personalisation will have a better chance to succeed in this data rich, multi-channel world.
Empathy is the key to personalisation success, businesses need to walk in their customer’s shoes and connecting data through the customer journey whilst applying intelligent analytics enables this to happen.Get In Touch
Figures below taken from research undertaken by Hyper. Based on top 20% performing UK Retailers innovating in personalisation, scored by a panel of 5,000 consumers.
OUR EXPERIENCE AND LEADERSHIP TEAM
Through their data science expertise and retail optimisation toolset, Hyper are helping Studio to deliver against our goal of data led transformation. We find Hyper to be highly skilled and very pragmatic in their approach to using data science to solve genuine commercial challenges and improving customer experienceEd ChildHead of Enterprise Data, Studio Retail
Hyper have proven an essential partner to Beaverbrooks. Demonstrating strong technical skills, empathy and clear enthusiasm to support our goals of using data and insight to deliver truly engaging and memorable customer experiences.Charlotte LordMarketing Manager, Beaverbrooks
We selected Hyper to develop a dynamic pricing platform allowing our business to better react to market conditions and provide the best possible price we could to our customers. Hyper's understanding of our business was evident from the start of our relationship, we also felt they were a great cultural fit. The decision to make Hyper a strategic partner was a unanimous one.Director, Major Travel Company